Policies

Deposit Policy

Date Deposits secure your date and as such, are non-refundable, however if you have to cancel due to unforeseen circumstances, we will apply your deposit to a future date.

If you need to Cancel or Postpone your event, you must cancel 10 days prior to your event or you will be charged for perishable or specialty food items ordered and prepped. 

We accept menu selection changes up to 2 weeks prior to your event. Final guest counts are required 10 days prior to your event.

Please note that a deposit is required to secure your date. We currently only accept checks for deposit payments. For your convenience, the remaining balance may be paid via credit card.

Menu Pricing & Staff Charges

We custom tailor each event to your vision and budget, therefore prices listed on our website are for food only. Staff charges depend on menu, guest count, venue, buffet vs. plated meals & the use of china vs. paper products.
Depending on your requirements, we will staff as appropriate. Due to fluctuations in market prices, published prices are subject to change. We will  keep you apprised as to anticipated changes.

Bar Services

 
Maple Street Catering is fully licensed and insured in both Vermont and New Hampshire. If you choose to add bar services to your event, please note the following policies:
 
State law requires Maple Street Catering to provide and serve all alcohol for your event. As the insured party, we must cease all bar services if any outside alcohol is present or consumed.
 
For events with 75 guests or fewer, we require a minimum purchase of $250.00 plus tax. For parties of 76 guests or more, the minimum purchase is $450.00 plus tax. If consumption falls below these amounts, the host will be responsible for the remaining balance.
 
If you choose to provide your own alcohol, please be aware that Maple Street Catering is not legally permitted to pour, carry, or serve any alcoholic items. In this case, we recommend contacting your insurance agent to purchase the necessary coverage for your event.

 

Fuel & Travel

Fuel Surcharges are a result of prevailing fuel prices. We will estimate the travel fee when we email a proposal.

Included

We include at no additional charge, our decorative props which are distinctive and menu driven. Our philosophy is that the food must be delicious but also look beautiful. We also include our serving platters, bowls & serving utensils. Additionally, we include bringing our Cookers/Smokers to events when the weather and menu permit, complimentary.

Gratuities

Gratuity is not included in the price. If you choose to give the staff a gratuity,  please give it to the captain who will distribute it to the on-site staff and the kitchen.