Policies

Deposit Policy

Date Deposits secure your date and as such, are non-refundable. We will however apply the date deposit to a future date.

If you need to Cancel or Postpone your event, you must cancel 10 days prior to your event or you will be charged for perishable or specialty food items ordered and prepped.  Maple Street Catering will do everything it can to help with that process.

We are very flexible with menu selection changes up to 2 weeks prior to the event. Final guest counts are required one week prior to the event date.

Menu Pricing & Staff Charges

We custom tailor each event to your vision and budget, therefor prices indicated listed on our website are for food only. Please check out our Theme Menus & Ideas Page for sample menus.
Depending on your requirements, we will staff as appropriate and always let you know exactly what to expect. Due to fluctuations in market prices, published prices are subject to change. We will always keep you apprised as to anticipated changes.

Alcohol Policy

Our company is Licensed and Insured in both Vermont and New Hampshire. Here are some guidelines for you when deciding about alcohol at your function. Please remember that whomever serves or provides alcohol carries the liability and is responsible.

1. If you want us to serve alcohol, we are required by state law to provide it and serve it. We carry the necessary liability insurances mandated by state law.

2. If you decide to provide your own alcohol, Maple Street Catering cannot touch it. You can purchase the necessary insurance coverage for 1 day events. Contact your homeowners insurance agent for information.

 

Fuel & Travel

Fuel Surcharges are a result of prevailing fuel prices. As your date gets close we will keep you apprised as to the fuel & travel surcharge.

Included

We include at no additional charges, our decorative props which are distinctive and venue driven. Our philosophy is that the food display must be beautiful. We also include our serving platters, bowls & serving utensils. We also do not charge for wine pours or cake cutting. There are no hidden charges.

Tastings

We encourage tastings! We can meet to discuss your menu and schedule the tasting with you at no charge.

Gratuities

We do not include a gratuity in your charges. If you choose to give the staff a gratuity, then please give it in cash or check to the captain who will distribute it to the on-site staff and the kitchen. We cannot accept gratuities on credit cards.